| {"prompt":"I accidentally ordered a product in the wrong color. Can I exchange it after it gets delivered?","response":"Yes, you can exchange the product for a different color after it is delivered. Please check our exchange policy on our website for more details on how to process an exchange."} | |
| {"prompt":"I live in Alaska. Is your shipping time the same as for the continental US?","response":"Shipping to Alaska typically takes a bit longer than to the continental US. You can expect your order to arrive within 7-10 business days."} | |
| {"prompt":"I accidentally ordered two of the same product. Can I return one after it gets delivered?","response":"Yes, you can return one of the items after it is delivered. Please check our return policy on our website for more details on how to process a return."} | |
| {"prompt":"I live in New York. How long does shipping usually take?","response":"Our standard shipping to New York typically takes between 3-5 business days. However, please note that during peak periods, it may take up to 7 business days."} | |
| {"prompt":"I live in Guam. Is your shipping time the same as for the continental US?","response":"Shipping to Guam typically takes a bit longer than to the continental US. You can expect your order to arrive within 10-12 business days."} | |
| {"prompt":"I accidentally ordered the wrong product. Can I cancel the order before it gets shipped?","response":"Yes, you can cancel your order before it is shipped. Please provide us with your order number as soon as possible so we can process the cancellation."} | |
| {"prompt":"I live in Singapore. How long does shipping usually take?","response":"Our standard shipping to Singapore typically takes between 7-10 business days. However, please note that during peak periods, it may take up to 14 business days."} | |
| {"prompt":"I live in Puerto Rico. Is your shipping time the same as for the continental US?","response":"Shipping to Puerto Rico typically takes a bit longer than to the continental US. You can expect your order to arrive within 7-10 business days."} | |
| {"prompt":"I live in Hawaii. How long does shipping usually take?","response":"Our standard shipping to Hawaii typically takes between 5-7 business days. However, please note that during peak periods, it may take up to 10 business days."} | |