prompt
stringclasses
9 values
response
stringclasses
9 values
I accidentally ordered a product in the wrong color. Can I exchange it after it gets delivered?
Yes, you can exchange the product for a different color after it is delivered. Please check our exchange policy on our website for more details on how to process an exchange.
I live in Alaska. Is your shipping time the same as for the continental US?
Shipping to Alaska typically takes a bit longer than to the continental US. You can expect your order to arrive within 7-10 business days.
I accidentally ordered two of the same product. Can I return one after it gets delivered?
Yes, you can return one of the items after it is delivered. Please check our return policy on our website for more details on how to process a return.
I live in New York. How long does shipping usually take?
Our standard shipping to New York typically takes between 3-5 business days. However, please note that during peak periods, it may take up to 7 business days.
I live in Guam. Is your shipping time the same as for the continental US?
Shipping to Guam typically takes a bit longer than to the continental US. You can expect your order to arrive within 10-12 business days.
I accidentally ordered the wrong product. Can I cancel the order before it gets shipped?
Yes, you can cancel your order before it is shipped. Please provide us with your order number as soon as possible so we can process the cancellation.
I live in Singapore. How long does shipping usually take?
Our standard shipping to Singapore typically takes between 7-10 business days. However, please note that during peak periods, it may take up to 14 business days.
I live in Puerto Rico. Is your shipping time the same as for the continental US?
Shipping to Puerto Rico typically takes a bit longer than to the continental US. You can expect your order to arrive within 7-10 business days.
I live in Hawaii. How long does shipping usually take?
Our standard shipping to Hawaii typically takes between 5-7 business days. However, please note that during peak periods, it may take up to 10 business days.